Last updated: 12/27/2024
Privacy Policy
This Privacy Policy describes how Basketly (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from basketly.co (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Basic contact details, including your name, address, phone number, and email.
Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information, including your username, password, and security questions.
Shopping information, including the items you view, put in your cart or add to your wishlist.
Customer support information, including the information you choose to include in communications with us.
SMS Information, including your mobile phone number and any SMS messages you send to or receive from us.
We use SMS information to provide updates about your orders, send promotional offers (with your consent), and deliver essential account notifications. We do not share SMS information with third parties for their marketing purposes, and we take reasonable precautions to secure this data.
Information We Collect Through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies.
Information We Obtain from Third Parties
We may obtain information about you from vendors and service providers who may collect information on our behalf.
How We Use Your Personal Information
Providing Products and Services: To fulfill orders, process payments, arrange shipping, and provide customer support.
Marketing and Advertising: To send promotional communications, including via SMS (with consent).
Security and Fraud Prevention: To detect, investigate, and prevent fraudulent or malicious activity.
Communicating with You: To respond to inquiries and improve our services.
How We Protect SMS Information
We use secure encryption protocols to protect SMS data in transit.
SMS communications are limited to necessary updates, notifications, and promotional messages with user consent.
Users can opt-out of receiving SMS messages at any time by replying "STOP" to any message or contacting us directly.
Your Rights and Choices
You may have rights regarding your personal information, including access, deletion, correction, and opting out of certain processing activities, including SMS communications.
Security and Retention of Your Information
We use industry-standard security practices to protect your data, including SMS information. We retain personal information, including SMS data, only for as long as necessary to fulfill the purposes for which it was collected.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: shop@basketly.co
Effective Date: 12/27/2024
By using our Services, you consent to this Privacy Policy, including the protection and usage of SMS information as described above.
